Last Revised: September 2026
FBS Markets Inc. (hereinafter the “Company”, “we”, “our”, or “us”) is incorporated in Belize with Certificate of Incorporation No. 000001317.
The Company’s registered office is at The Bentley, #16 Cor A Street & Princess Margaret Drive, Belize City, Belize.
The protection of the security and privacy of your Personal Data is important to us and to the way we conduct our business in compliance with the laws on privacy, data protection, and data security.
This Privacy Policy, together with our Terms and Conditions applicable to you and any additional provisions that may be incorporated by reference into the terms applies to your use of our services, our site accessible from https://fbs.com (“Website”), and any of the services accessible through the Website, the FBS mobile application ("App") and our products (collectively referred to as “Service”).
The purpose of this Privacy Policy is to outline what information the Company may collect, how it uses and safeguards that information, and with whom we may share it.
FBS Markets Inc. is the data controller and is responsible for your Personal Data.
Our full details are as follows:
(1) We will collect the following personally identifiable information (“Personal Data”):
| Personal details | Full name, email address, gender, home address, phone number, date of birth, nationality, signature, utility bills, photographs, and a video recording of the Client |
| Contact Information | Email address, country, region |
| Google account data | If you choose to register or log in using your Google account: your name, email address, profile picture and unique Google account identifier, as authorized by you on the Google consent screen. |
| Sensitive and Biometric Personal Data | Sensitive personal data, when permitted by local law or with Client consent, such as biometric information, for example, to verify the Client’s identity by comparing the facial scan data extracted from the Client’s selfie or video with the photo in the Client’s government issued identity document. |
| Government Identifiers | Government issued identity documents such as passport, national identification number, national identity card details, driver’s license numbers. |
| Financial details | Assets, liabilities, income, expenses, bank account information, payment card information, source of funding, source of wealth, job title, salary/wage rate |
| Taxation information | taxpayer identification number |
| Broad location data | country location |
| Browsing Information | IP address, geolocation, browser type/version, and operating system |
| Data about device | manufacturer, operating system, CPU, RAM, browser type and language, current time |
| Usage data | data we collect with cookies and similar technologies |
| Marketing and Research Information | Data for advertising and analytics purposes so we can provide the Client with better service (e.g. browser/web history data and preferences expressed through selection/viewing/purchase of goods, services and content, information about Client’s mobile device including (where available) type of device, device identification number, mobile operating system). |
| Trading experience | Information relating to previous trading experience, personal goals, and objectives |
| any other information you choose to give to the Company. | |
(2) We will process your Personal Data legally and fairly and will not use it outside the purposes of which we have informed you and will not sell it, individually or in the aggregate, for commercial use.
(3) We retain Personal Data in an identifiable format for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes. We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and is not directly prohibited by the applicable law. If your account is deleted, we may take steps to mask Personal Data and other Data, but we reserve our right to retain and access the data for as long as required to comply with applicable laws. We will continue to use and disclose such Personal Data in accordance with this Policy.
(4) We also collect, use, and share aggregated data, such as statistical or demographic data, for any purpose (“Aggregated Data”). Aggregated Data could be derived from your Personal Data but is not considered Personal Data by the law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific software feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.
During the Know Your Client (KYC) process, we are also required by law to collect certain documentation in order to verify your true identity, which may include, but is not limited to, proof of identity in the form of Identity documents, proof of your permanent residential address in the form of a utility bill, as well as your credit card details Card data is not stored in our systems since we do not have a PCI DSS certificate. For all that information, we rely on our Payment Providers, who are duly certified.
(1) Information may come from the following sources:
(2) We may combine this information with collect via our services.
We collect Personal Data for the following purposes:
(1) to authenticate your access to an account;
(2) to manage your account and keep you updated on all matters that concern your account;
(3) to provide the services that you have requested, including processing transactions;
(4) to respond to your requests, for example, to contact you about a question you submitted to our customer service team;
(5) to provide the functionality of our products;
(6) to inform you about changes in our services, our service offering, and other important service-related notices;
(7) to protect our rights and interests, as well as the rights and interests of our users and any other person;
(8) to carry out any actions for which we have received your consent;
(9) to perform research and analysis about your use of, or interest in, our products, services, or content, or products, services, or content offered by others;
(10) to comply with applicable legal or regulatory obligations, including complying with requests from law enforcement or other governmental authorities or in legal proceedings;
(11) to verify identity and carry out Know Your Client (KYC), anti-money laundering (AML) and counter-terrorist financing checks, as required by applicable law, including by processing your government-issued identity documents and proof of address;
(12) to verify identity by comparing biometric data extracted from selfie or video with the photo in government-issued identity document, where permitted by applicable law or with your consent;
(13) to fulfill our contractual obligations;
(14) to communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, the App and for marketing and promotional purposes;
(15) to tailor the Website, the App or other services we provide to you relating to your needs and interests;
(16) to create anonymous statistical data;
(17) to prevent and investigate fraudulent or other criminal activity;
(18) to congratulate you;
(19) to offer you personalized and/or unique offers, services, products.
(1) Your Personal Data may be disclosed to different recipients. The list below provides some of the types of recipients and reasons for sharing your Personal Data.
| Category of recipient | Examples or explanation | Share purpose |
|---|---|---|
| Our affiliates | Any legal entity affiliated with the Company |
|
| Financial institutions and other similar organizations | Any such organizations that the Company deals with in the course of its business |
|
| Partner (Introducing Broker Program participant) | Those who have been contracted to provide us with administrative, financial, insurance, research, and/or other services. |
|
| Auditors, lawyers, and other examination organizations | Any entity conducting an audit or other legal/financial check | Complying with our legal obligations imposed by applicable laws (in certain cases provided by law). |
| Third-party service providers whose activities are required to perform the service | Web hosting, information technology providers | Providing the basic services under the Terms and Conditions. |
| Payment partners | Enabling purchase opportunities within our services. These payment processors are responsible for processing your Personal Data and may use your Personal Data for their own purposes in accordance with their Privacy Policies. | |
| Data aggregation, analytics, and market research services | Google Analytics, Google Ads Axanteus Research Pte Ltd Any partners (including call centers and marketing research agencies) |
|
| Advertising partners | Any partners |
|
| Relevant parties in the event of a change in control, merger, or acquisition | As our business develops, we may sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets. | |
| Authorities and parties where relevant for compliance with various laws | Any authority | Compliance with our legal obligations imposed by applicable laws. |
(2) Please note that we will never sell the Client’s Personal Data.
(3) In general, we require that any third-party service provider that we share any Personal Data with undertakes to respect any individual’s right to privacy and comply with the Data Protection Principles. These third-party service providers may keep a record of any searches they performed on our behalf. This Privacy Policy does not cover the practices of third parties.
(4) In cases where the Client is attached to a Partner, such Partner may have access to the Client’s information. Hence, the Client hereby consents to the sharing information with such Partner. We provide Partners only the minimum necessary data required for the purpose of the Partner Agreement.
Please be notified that FBS Markets Inc. cannot be held responsible for the privacy practices of other websites. We advise all visitors to be aware and read the privacy statements of every Website that collects personal data.
In accordance with the recommendations of the Payment Card Industry Security Standards Council, customer card details are protected using by Transport Layer Security (TLS) 1.2 in transit and AES-256 encryption at the application layer.
(1) We operate all over the world, and therefore we may transfer your data to our counterparties (partners, affiliates, etc.) in different countries, including those which are located outside the country in which you are based. We take all necessary steps, including those imposed on us by applicable law, to ensure an adequate level of Personal Data protection in each case. However, we would like you to consider that the countries to which we transfer your data may not have the same data protection laws as your jurisdiction.
(2) To facilitate our global operations, the Company may transfer, store, and process your operations with our partners and service providers based outside of the country in which you are based. Laws in those countries may differ from the laws applicable to your country of residence. Where we transfer, store, and process your Personal Data outside of the country where you are based, we will ensure that the appropriate safeguards are in place to ensure an adequate level of protection. Further details regarding the relevant safeguards can be obtained from us upon request.
(1) BY SUBMITTING INFORMATION, INCLUDING PERSONAL DATA, YOU ARE EXPRESSLY AND VOLUNTARILY ACCEPTING THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT BY CHANGING YOUR ACCOUNT SETTINGS OR CLOSING YOUR ACCOUNT, BUT YOUR WITHDRAWAL OF CONSENT WILL NOT BE RETROACTIVE.
(2) You should also be aware that we do not sell, rent, or disclose your Personal Data in exchange for money or other valuable consideration to any third parties, and we shall not incorporate such practice in our business unless providing you with a clear and explicit way to exercise your opt-out right and before introducing appropriate changes to this Policy.
(3) You consent to the transfer of Personal Data to third parties as described in Section 4.1. of this Privacy Policy, and as described in this Privacy Policy, including to carry out your instructions or providing our services, for the purpose of notifying a Partner of a client’s detachment. We may also disclose your Personal Data without your consent where required by law, where necessary to enforce our Terms and Conditions, or to protect the rights or property of the Company, its users or the public. We may provide Aggregated Data about the usage of our Services to third parties for purposes that we deem, in our sole discretion, to be appropriate.
(4) We will display the Personal Data you select on your profile page and elsewhere according to the preferences you select in your account settings. This Personal Data may be made available for public viewing to other Clients.
Marketing mailings
(1) If you provide us with your email address and agree to this Privacy Policy, our partners and we may send you emails regarding the products we offer. You can choose to opt out of receiving emails from us at any time. If you wish to opt out with respect to more than one email address, you must provide a separate request for each email address. Every email sent from us will include appropriate unsubscribe instructions. To opt out of all email marketing messages from us, you should follow the instructions provided with each email.
(2) If you provide us with your telephone number and agree to this Privacy Policy, our partners and we may send you texts or call you regarding the products we offer. You can choose to opt out of receiving texts or calls from us at any time by emailing us.
In accordance with applicable law, the Client may have the right to:
(1) Access Personal Data about the Client.
The Client may, at any time, request access to the Client’s Personal Data, and the Company will provide the Client with access to that information either by providing copies of the information requested, allowing the Client to inspect the information requested, or providing the Client with an accurate summary of the information held. The Company may, prior to providing access in accordance with this Privacy Policy, require the Client to provide evidence of the Client’s identity. In the event the Company refuses access to the Client’s Personal Data; the Company will provide an explanation for that refusal. The Company will endeavor to respond to any request for access within 14 days depending on the complexity of the information and/or the request and may charge fees for the request of a significant amount of information to be copied or accessed.
(2) Request correction of Client’s Personal Data where it is inaccurate, incomplete, or outdated.
To assist the Company with this, please contact the Company if any details the Client has provided change. Furthermore, if the Client believes that the information the Company has about the Client is not accurate, complete, or up to date, please contact us, and we will take all reasonable steps to correct the information.
(3) Request deletion, anonymization, or blocking of Client’s Personal Data.
The Client may, at any time, request the deletion of Client’s Personal Data. Please send an email: [email protected] to request the deletion of the Client’s data. We undertake to perform the deletion within one month (30 calendar days). Please note that, under certain circumstances, the Company may continue to process Personal Data if required to do so by applicable law.
(4) Request restriction of or object to our processing of Client’s Personal Data.
(5) Withdraw the Client’s consent to our processing of the Client’s Personal Data.
(6) Request data portability and receive an electronic copy of the Personal Data that the Client has provided to the Company.
(7) Be informed about third parties with which Client’s Personal Data has been shared.
(8) Request the review of decisions taken exclusively based on automated processing if that could affect data subject rights.
(1) We may be requested to retain and use your Personal Data to meet our legal obligations and as we believe to be fit and necessary or appropriate for purposes that include, but are not limited to,
a. compliance with our requirements under applicable laws and regulations;
b. responding to requests from courts and/or other public and governmental authorities;
c. monitoring through compliance and anti-money laundering processes.
(2) We will not keep your information for any longer than the time required. In many cases, information must be kept for considerable periods of time. Retention periods will be decided, considering the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing Personal Data, trading information, account opening and verification documents, communication, and anything else that is relating to the Client for a maximum of seven (7) years after the termination of the Client Agreement between you and our Company. In any event, we will keep your information for a minimum duration as provided in the applicable limitation laws.
(1) The Company takes precautions to ensure the security of your Personal Data and strives to keep it accurate.
(2) We act with care to protect the Client’s Personal Data from loss, destruction, falsification, manipulation, and unauthorized access or unauthorized disclosure. To do so, we have developed and will maintain security procedures to safeguard Personal Data against loss, theft, copying, and unauthorized disclosure, use, and/or modification.
(3) Access to Personal Data is limited to the company employees and authorized service providers who require them to receive it in order to perform their work.
(4) While we will use all reasonable efforts to safeguard the Client’s information, the Client acknowledges that the use of the Internet is not entirely secure, and therefore, we cannot provide any guarantee concerning the security or integrity of any Personal Data transferred from or to the Client with the use of the Internet.
This Privacy Policy may be modified from time to time, thus, check back regularly. To help you be aware if changes have been made, we will adjust the “Last Revised” date at the beginning of this document. The new Policy may be displayed on-screen, and you may be required to read it to continue using the Service, Product, the App or Website. Continued use of our products and services by you will constitute your acceptance of any changes or revisions to this Policy.
We are committed to complying with applicable privacy and data protection laws and regulations designed to protect your Personal Data, including the Data Protection Act, 2021 (Act No. 45 of 2021), and other applicable current or future data protection laws and regulations worldwide as they become effective.
This document, as well as the Company’s other legally binding documents, is drawn up in English. Any other version is provided as a translation. In the event of a conflict between the translation and English versions, the English version will prevail. To get acquainted with the English version of the document, go to https://fbs.com/legal-documents/privacy-policy.
(1) You can contact us at [email protected] if you have any questions, problems, or complaints regarding this Privacy Policy.